Cancellation & Refund Policy
We put stock in assisting our clients to the best possible extent. Therefore, we have a cancellation policy in place to help all our customers. The main attributes of this policy are:
- Cancellations will be viewed as justified if the request is generated inside 24 hours from the placement of the order. Likewise, we require you to mention the valid reason for the cancellation of the item along with the cancellation request. In any case, the cancellation request won’t be approved, on the off chance that we have invested any time or/and money on the order.
- No cancellations are considered for those products and items which our marketing team has procured through special promotions and offers. These are actually limited period offers and therefore retractions are not permissible.
- In the event you find that the received product isn’t quite the one as displayed on the website or in accordance with your expectation, you should Email to the information to our customer service (Info@qualityzoneinfotech.com) within 24 hours after receiving the product. The customer service department, subsequent to scrutinizing your complaint will contemplate taking a proper decision.
- For complaints related to products that accompany a warranty from the manufacturers, kindly refer the issue to them.
- Domain Name Registration will NOT refund on any case.
- We offer 20 days complete refund facilities for our shared Linux Web hosting services.
- 7 days complete refund facilities for VPS Web hosting services.
- Regarding refund of other services, management approval is mandatory along with adequate justification.
- SEO, SMO and all kind of marketing Services Amount will not refund on any case.